Delivery

For small orders granite is delivered as standard by PalletForce on pallets containing one or more bags. This is a kerbside delivery service using a tail lift and pump truck. At the delivery driver's discretion sometimes the pallets can then be moved a short distance to another location, e.g. a driveway. Pump trucks  cannot be moved on gravel. Access will have to be acceptable and road inclines will have to be considered in order to move the pallets and get the  pallet on and off the tailift. Additionally, a dropped kerb will be necessary to get the pallet truck off of the road.

In some cases, and as long as the weight is under 1 ton, the truck can drive into the property but this should be discussed with TheStoneyard first if required.

For properties with tight access and orders of total weight of less than 3.5 tons a smaller 7.5 ton truck with tailift may be ordered on request(some depots have lower weight limits and should be confirmed).

For larger orders, providing there is good access, deliveries can be made on a more cost effective flat bed truck (articulated or 44 ton rigid) in 1.25 ton bags or crates. Offload facilities will then have to be available onsite. Trucks with a Hiab Crane or mounted forklifts are also available to quote, please leave a comment below at checkout if required.

Deliveries are normally only attempted once, so please ensure someone is available to accept the order on your chosen delivery day. When you checkout you are asked a few questions about access to the delivery site to let us choose the best delivery method, as such failed deliveries rarely occur. However, it is important to note that if a delivery cannot be made due to non availability or undisclosed access problems a new delivery can cost up to 60% of the original delivery price.

Example of a delivery truck used on standard orders (tail-lift visible at rear)

Payment

Payment is accepted using all major credit cards as well as by cheque and bank transfer.

Delivery costs in the United Kingdom

Please enter a postcode

For forklift or hiab offload please contact us for a quote. Trade prices available on request.

Delivery terms

  • All prices exclude V.A.T.
  • Cleared cheque or bacs payment before delivery .
  • Truck delivery takes 1 to 3 weeks
  • PalletForce delivery takes 2 – 4 days

Read the full terms and conditions here